INTERNATIONAL

CONTACT US: HELLO@ATOMANDMATTER.COM

SHOPPING +

International customers can browse the site and check-out in U.S. Dollars.

HOLIDAY SHIPPING +

While there is no guarantee for delivery by or on a particular day, the below guidance has been provided by our carriers for delivery before December 25.

International orders must be placed by 12:00 pm local time on the dates listed below:
Standard: Varies by country
Expedited: December 15

SHIPPING +

We offer Standard and Express shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

DUTIES AND TAXES +

DDU
We are only able to ship DDU (Delivery Duty Unpaid). You will be responsible for paying the required duties & taxes upon delivery. Please note that the shipping carrier may not release the package without payment for duties & taxes.

Import charges are normally based on the item’s price, weight, dimensions, and country of origin, as well as any local taxes, duties and fees. However, as charges vary across countries, we advise you to contact your local customs office for further information.

DELIVERY TIMES +

Depending on the destination country and shipping method chosen, international orders can take between 4 to 30 business days to deliver.

RETURNS +

We are happy to accept international returns.

Returns must be postmarked within 30 days of your order date.

Items must be unworn, undamaged, in their original condition and with all tags attached.

Items marked Final Sale cannot be returned.

International orders can be returned by sending your package to the following address:

Shipbob Dallas
4051 Freeport Pkwy #300
Grapevine, TX 76051
United States

*Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (hello@atomandmatter.com) with the tracking number once shipped.*

Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.